Tenant Portal & Communication Hub
Stop juggling texts, emails, and phone calls. Your tenants get a portal to view their balance, read statements, send messages, and submit maintenance requests — and routine updates go out automatically by email, so you’re not the one chasing every conversation. You get a unified timeline of every interaction.
Tenant Portal
Every tenant gets access to a web portal where they can:
- View their balance and charge history
- Read their statement
- Send messages directly to you
- Submit maintenance requests with photos
No apps for tenants to download. Just a web link they can access from any device.
Two-Way Messaging
All communication in one timeline:
- Messages from tenants
- Your replies and notes
- Maintenance request updates
Each interaction is linked to:
- The tenant who contacted you
- The property/unit they’re in
- Any related maintenance issues
Automated Notifications
Set it and forget it. Tenants and landlords get email automatically for the events that matter — new maintenance requests and status changes, support replies, and account emails like invitations and sign-in links — so nobody has to remember to send them.
Activity Timeline
See everything that happened with a tenant or property:
- Messages sent and received
- Maintenance requests and resolutions
- Documents uploaded
- Every action timestamped in an immutable audit trail
This creates a complete, permanent record that’s invaluable for:
- Legal protection in disputes
- Insurance claims
- Understanding tenant history
- Tax preparation
Plans
Two-way messaging, the tenant portal, email notifications, and the activity timeline are available on every plan, including Free. See the Pricing page for full plan details and what’s coming next.